MIDTERM EXAMINATION
Fall 2009
MGT501- Human Resource Management (Session - 5)
Time: 60 min
Marks: 50
Question No:
1 ( Marks: 1
) - Please
choose one
Organizational Behavior
is a study of investigating
the impact of:
► Employees' behavior in an organization
► Societal behavior on an organization
► Country's culture on an organization
► Country's economy on an organization
Question No:
2 ( Marks: 1
) - Please
choose one
With the emergence of
Information Technology (IT), organizations are needed to perform which of the
following activity in response to this new technological trend?
► Job evaluation
► Job specification
► Job description
► Job analysis
Question No:
3 ( Marks: 1
) - Please
choose one
Which of the following is
said to be the main focus of Organization Behavior?
► How to become more effective in
society
► How to best utilize human resource
► How to become environmental friendly
► How to become a market leader
Question No:
4 ( Marks: 1
) - Please
choose one
'Job specification' is
said to be an outcome of which of the given term?
► Job analysis
► Job title
► Job evaluation
► Job worth
Question No:
5 ( Marks: 1
) - Please
choose one
Jobs are compensated on
the basis of:
► Job analysis
► Job specification
► Job worth
► Job description
Question No:
6 ( Marks: 1
) - Please
choose one
Technically HRIS is a/an:
► System software
► System hardware
► Database system
► Operating system
Question No:
7 ( Marks: 1
) - Please
choose one
HRIS is used to
facilitate the decisions related to:
► Overall organization
► Employment planning
► Sales forecasting
► Resource allocation
Question No:
8 ( Marks: 1
) - Please
choose one
As a result of which of
the following activity, HRIS is gaining popularity day by day?
► Generating organizational reports
► Managing resources
effectively
► Retrieving timely information
► Handling bundles of data
Question No:
9 ( Marks: 1
) - Please
choose one
HR department maintains _______________ records.
► Employee
► Sales
► Production
► Inventory
Question No:
10 ( Marks: 1
) - Please
choose one
Why organizational goals
should be measurable?
► Ensure goal ambiguity
► Ensure goal attainment
► Put high effort
► Encourage employee participation
Question No:
11 ( Marks: 1
) - Please
choose one
_______________ is the main source of innovations.
► Upgraded technology
► Human mind
► Competitors' pressure
► Research & Development
Question No:
12 ( Marks: 1
) - Please
choose one
Which of the following
emerged when individuals realized the strength they could gain by joining
together to negotiate with employers?
► Trade unions
► Human relation movement
► Employment
legislations
► None of the given options
Question No:
13 ( Marks: 1
) - Please
choose one
Who is responsible to
take corrective actions in response to unforeseen problems?
► Liaison
► Disturbance-handler
► Figurehead
► Spokesperson
Question No:
14 ( Marks: 1
) - Please
choose one
Which of the following
role a manager performs as a Resource allocator?
► Interpersonal role
► Decisional role
► Informational role
► Supportive role
Question No:
15 ( Marks: 1
) - Please
choose one
Under which of the
following role, manager discusses issues and bargains with other units to gain
advantages for their own unit?
► Negotiator
► Spokesperson
► Disseminator
► Entrepreneur
Question No:
16 ( Marks: 1
) - Please
choose one
Organization is said to
be an open system, because:
► It operates within an environment
► It operates in isolation
► Its activities are random
► Its activities are independent
Question No:
17 ( Marks: 1
) - Please
choose one
Which of the following
approach emphasizes the effect of psychological & social factors on
employees’ performance?
► Scientific approach
► Rational approach
► Human relations approach
► Systematic approach
Question No:
18 ( Marks: 1
) - Please
choose one
How often HR planning
process is implemented within an organization?
► Continuously
► Annually
► Bi-annually
► Quarterly
Question No:
19 ( Marks: 1
) - Please
choose one
The best hiring occurs
when the goals of which of the following should consistent to each other?
► HR managers, Finance managers
► Head office, Branch
► Organization, Individual
► Lower managers, Top managers
Question No:
20 ( Marks: 1
) - Please
choose one
Why organizations provide
attractive salaries, fringe benefits, career development opportunities and
respect to their employees?
► To retain valuable human resource
► To be the market leader in the
future
► To attract more and more people
► To enforce government regulations
Question No:
21 ( Marks: 1
) - Please
choose one
An organization posts
advertisement in the news paper as:
“Approximate Gross salary is
Rs. 24,000/ per month. In addition to above salary the candidate on appointment
will also be entitled for other attractive benefits/facilities like pick and
drop, indoor medical facility, housing subsidy etc”.
This represents:
► The organization’s policy for attracting more potential
candidates
► The organization is creating its
positive image in the market
► The organization is clearly defining
the job position
► The organization’s policy to retain
valuable employees
Question No:
22 ( Marks: 1
) - Please
choose one
A test conducted to
ensure the biological fitness of an individual by identifying the presence of
any inherited diseases like diabetese, heart diseases, neurological disorders
etc, is termed as:
► Hereditary testing
► Gene testing
► Instinct testing
► Genetic testing
Question No:
23 ( Marks: 1
) - Please
choose one
A practice used by
different companies to reduce costs by transferring portions of work to outside
provider rather than completing it internally is termed as:
► Planning
► Decentralization
► Restructuring
► Outsourcing
Question No:
24 ( Marks: 1
) - Please
choose one
People within a group who
initiate the work, give new ideas and also collect information about the task,
are actually performing:
►
Information collector roles
► Task oriented roles
► Relationship oriented roles
► Individual roles
Question No:
25 ( Marks: 1
) - Please
choose one
Organizations started
emphasizing on making rules and regulations during:
► Mechanistic period
► Legalistic period
► Catalytic period
► Strategic period
Question No:
26 ( Marks: 1
) - Please
choose one
'Career counseling' is
part of which of the following functions of HRM?
► Compensation & benefits
► Planning & selection
► Training & development
► Maintainence of HRIS
Question No:
27 ( Marks: 1
) - Please
choose one
Which of the following
force makes an individual eligible to make decisions, give orders &
directing work activities of others?
► Power
► Influence
► Authority
► Command
Question No:
28 ( Marks: 1
) - Please
choose one
SWOT Analysis is a tool
for:
► Determining the mission
► Dividing missons into goals
► Scanning the environment
► Monitoring frequent performances
Question No:
29 ( Marks: 1
) - Please
choose one
What comes prior to
environmental scanning of an organization?
► Determining organizational mission
► Monitoring the action plans
► Developing budgets for plans
► None of the given options
Question No:
30 ( Marks: 1
) - Please
choose one
What measure should be
needed to ensure effective recruitment?
► Keep pool of large size to get best out of it
► Address
personnel needs of applicants
► Meet economies of scale for an
organization
► Clearly understand organizational
goals
Question No:
31 ( Marks: 1
) - Please
choose one
Which
of the following is a process of attracting individuals on timely basis, in
sufficient numbers and with appropriate qualifications, to apply for jobs with
an organization?
► Selection
► Recruitment
► Staffing
► Enrollment
Question No:
32 ( Marks: 1
) - Please
choose one
The
extent to which an employment selection test provides consistent results is
known as:
► Reliability
► Dependability
► Consistency
► Trustworthiness
Question No:
33 ( Marks: 1
) - Please
choose one
Which of the following
test can best evaluate the routine production activities of job that require
coordination & physical strength?
► Cognitive aptitude test
► Job knowledge test
► Vocational interest test
► Psychomotor abilities test
Question No:
34 ( Marks: 1
) - Please
choose one
Which of the following
test indicates the person’s
inclination towards a particular occupation that
provides satisfaction to that individual?
► Vocational interest test
► Cognitive aptitude test
► Personality test
► Psychomotor abilities test
Question No:
35 ( Marks: 1
) - Please
choose one
Which
of the following source can be used to ensure the authentication of the
information provided by the job applicant?
► Reference check
► Criminal record
► Application form
► Credit history
Question No:
36 ( Marks: 1
) - Please
choose one
Background investigations
and reference checks are considered to verify candidate’s _____________ .
► Age
► Marital status
► Credentials
► Gender
Question No:
37 ( Marks: 1 ) - Please choose one
Non-Muslims are not
allowed to enter the territory of Mekkah
► Parent-country national
► Host-country national
► Third-country national
► Headquarter national
Question No:
38 ( Marks: 1
) - Please
choose one
Decision regarding the
delivery medium for training is made prior to which of the following step?
► Evaluating the training program
► Designing the contents of training to be delivered
► Identifying whether the training is
required or not
► Conducting need assessment to
identify issues
Question No: 39 ( Marks: 1 ) - Please choose one
HRM is said to be effective when _________________ is
achieved.
► Minimization of wastage
►
Cohesive work environment
► Customer satisfaction
► Large market share
Question No:
40 ( Marks: 1
) - Please
choose one
"Effectiveness" is represented by:
► Doing things before time
► Doing right things right
► Doing things in minimum time
► Doing things with minimum resources
Question No: 41 ( Marks: 10 )
What measures can be
taken by the employer to prevent negligent hiring? Explain in detail.
Answer:-
Tips on How to Avoid Negligent
Hiring Lawsuits
In these tough economic times
companies may be thinking about saving time and money by cutting back on their
employee screening programs. This would be a big mistake! If you hire a
dangerous or unfit person without doing proper “due diligence” and harm occurs,
you are opening yourself up to a negligent hiring lawsuit.
Here are several tips to help
you avoid a negligent hiring lawsuit :
1. Create a Program
Create an employee screening
program for your company. This program should document employee screening
policies and procedures for each position in the organization.
2. Train to Ensure Hiring Managers
Follow the Program
Train all hiring managers on
the employee screening policies and procedures. Document this training.
3. Audit Employee Screening
Program
Create an audit procedure to
make sure the employee screening program is being followed throughout the
organization. Document this procedure.
4. Ensure FCRA Compliance
If you are using a third party
employee screening service make sure they are in compliance with the Fair
Credit Reporting Act (FCRA).
(OR)
Answer 2:
There are quite a few different
measures that can be taken to ensure that a firm hires the best possible
candidates for open positions. I suggest using Google to search for
"best hiring practices."
Here are a few such practices:
·
Write a good job description that will attract
the kinds of candidates you need.
·
Have professionals from the relevant
department (rather than from HR) have the most contact with the candidate.
·
Give the candidate as much information about
your firm as possible before the job interview. This allows the candidate
to talk more knowledgably and relevantly about your firm and his/her fit with
your needs.
·
Interview in a way that lets your candidates
show their skills instead of just talking about them.
MIDTERM EXAMINATION
Fall 2009
MGT501- Human Resource Management (Session - 2)
Time: 60 min
Marks: 50
Question No:
1 ( Marks: 1 ) - Please choose one
Which of the following
structure is formed to facilitate the work flow for goals achievement?
► Society
► Organization
► Union
► Government
Question No:
2 ( Marks: 1 ) - Please choose one
Impact of individuals'
behavior within an organization is studied under:
►Organizational culture
►Organizational norms
► Organizational behavior
► Organizational rules
Question No:
3 ( Marks: 1 ) - Please choose one
The three most important
job-related attitudes are:
►Job involvement, organizational commitment
and job enrichment
►Job satisfaction, job orientation and organizational
commitment
► Job satisfaction, job
involvement and organizational commitment
►Job satisfaction, job enlargement and
organizational behavior
Question No:
4 ( Marks: 1 ) - Please choose one
What could be the reason
behind linking HRM with the strategic goals & objectives of an
organization?
►Promote centralization
►Foster innovation &
flexibility
►Support bureaucratic culture
►Develop rigid policies
Question No:
5 ( Marks: 1 ) - Please choose one
HR department became the
main force behind all changes during:
►Mechanistic
period
►Catalytic period
►Organistic period
►Strategic period
Question No:
6 ( Marks: 1 ) - Please choose one
While developing laws,
management should be able to:
►Implement laws by force
►Modify as per requirement
►Defend their decisions
►Easily convey among
employees
Question No:
7 ( Marks: 1 ) - Please choose one
Which of the following
Management functions are applicable w.r.t HRM?
►Planning, organizing,
leading & controlling
►Planning & organizing only
►Leading & controlling only
►None of the management functions applied
Question No:
8 ( Marks: 1 ) - Please choose one
Reactive approach to
overcome the influence of discriminatory practices occurred in the past is
referred as:
►Equal employment opportunity
►Affirmative action
►Preplanning
►Litigation process
Question No:
9 ( Marks: 1 ) - Please choose one
Which of the following
recruitment method provides a platform to multiple employers to attract large
number of applicants?
►Job offer
►Job fair
►Job festival
► Job listing
Question No:
10 ( Marks: 1 ) - Please choose one
In order to promote
unbiased management, organizations should develop:
► Powerful union
► Legal compliance
► Strategic alliances
► Stakeholder influence
Question No:
11 ( Marks: 1 ) - Please choose one
Good judgment,
creativity, and the ability to see the big picture are the abilities of
managers having:
► Technical skills
► Interpersonal skills
► Conceptual skills
► Practical skills
Question No:
12 ( Marks: 1 ) - Please choose one
How many levels of
management are in a traditional organization?
► 4
► 5
► 3
► 8
Question No:
13 ( Marks: 1 ) - Please choose one
Who is responsible to
take corrective actions in response to unforeseen problems?
► Liaison
► Disturbance-handler
► Figurehead
► Spokesperson
Question No:
14 ( Marks: 1 ) - Please choose one
Under which of the
following role, manager discusses issues and bargains with other units to gain
advantages for their own unit?
► Negotiator
► Spokesperson
► Disseminator
► Entrepreneur
Question No:
15 ( Marks: 1 ) - Please choose one
Unilever is serving all
around the world with its diversified products, it is said to be practicing:
► Technological advancements
► Rapid changes
► Stakeholders' management
► Business globalization
Question No:
16 ( Marks: 1 ) - Please choose one
Which of the following
managers assist the line managers by providing them advices while taking major
decisions?
► Staff
► Functional
► First-line
► Operational
Question No:
17 ( Marks: 1 ) - Please choose one
___________ team has
control over its work pace, determination of work assignments and operate
without a manager.
► Problem identification
► Self-managed
► Virtual
► Cross-functional
Question No:
18 ( Marks: 1 ) - Please choose one
A __________ is defined
as two or more interacting and interdependent individuals who come together to
achieve particular objectives.
► Department
► Group
► Organization
► All of the given options
Question No:
19 ( Marks: 1 ) - Please choose one
"People working in
your organization are more than the actual requirements". Which one of the
following strategy you prefer to solve this problem?
► Recruitment
► Training
► Layoff
► Merger
Question No:
20 ( Marks: 1 ) - Please choose one
"People working in
your organization are less than the actual requirements". Which of the
following strategy you prefer to solve this problem?
► Downsizing
► Transfers
► Demotions
► Recruiting
Question No:
21 ( Marks: 1 ) - Please choose one
'There is no need to make
any new appointment'; therefore, the organization has transfered Mr. Azam to
another branch. This step of the organization is taken to:
► Increase the labor supply than demand
► Maintain the balance of
labor supply and demand
► Decrease the labor supply than demand
► Devastate the balance of labor supply and demand
Question No:
22 ( Marks: 1 ) - Please choose one
Which of the following
represents the basic goal of the recruitment?
► Communicate job opening positions clearly
► Attract maximum number of applicants
► Self select out the candidates to save time and money
► Attract the qualified
candidates & not the unqualified ones
Question No:
23 ( Marks: 1 ) - Please choose one
The best hiring occurs
when the goals of which of the following should consistent to each other?
► HR managers, Finance managers
► Head office, Branch
► Organization, Individual
► Lower managers, Top managers
Question No:
24 ( Marks: 1 ) - Please choose one
While recruiting
globally, organizations have to:
► View applicants as “commodities”
► First define the relevant
labor market
► View applicants as “customers”
► Ensure EEO & QWL as per local labor laws
Question No:
25 ( Marks: 1 ) - Please choose one
Previous company records
& customer satisfaction surveys may serve as a source for:
► Cultivating learning culture within the organization
► Determining deficiencies
that require training
► Developing career development plans for employees
► Identifying training outcomes through evaluation
Question No:
26 ( Marks: 1 ) - Please choose one
A practice used by
different companies to reduce costs by transferring portions of work to outside
provider rather than completing it internally is termed as:
► Planning
► Decentralization
► Restructuring
► Outsourcing
Question No:
27 ( Marks: 1 ) - Please choose one
To encourage and
authorize workers to take initiatives to reduce costs, improve operations,
product quality and customer service is known as:
► Authority
► Decentralization
► Empowerment
► Centralization
Question No:
28 ( Marks: 1 ) - Please choose one
Cost of human resource
increases considerably due to which of the following?
► Cost of production
► Rate of absenteeism
► Complicated technology
► Outdated equipment
Question No:
29 ( Marks: 1 ) - Please choose one
To increase the group
cohesiveness managers have to:
► Forcefully apply rules & policies
► Increase competition with other groups
► Encourage mutual
participation
► Nurture politics within the groups
Question No:
30 ( Marks: 1 ) - Please choose one
Initially the personnel
department was only involved in:
► Recruitment & selection
► Compensation & benefits
► Training & development
► Scheduling
vacations
Question No:
31 ( Marks: 1 ) - Please choose one
Which of the following
managers are refered as service providers?
► Line
► Staff
► Functional
► Operational
Question No:
32 ( Marks: 1 ) - Please choose one
While conducting job
analysis the 'Observation Method' is useful when:
► Job requires more intellectual skills to complete
► Job is repetitive in nature
► Job is market oriented and requires more data
► Job consists of observable
physical activity
Question No:
33 ( Marks: 1 ) - Please choose one
Which of the following term is
used for choosing the individual that is best suited to a particular position
and to the organization from a group of potential applicants?
► Recruitment
► Selection
► Staffing
► Enrollment
Question No:
34 ( Marks: 1 ) - Please choose one
The number of people hired for
a particular job compared to the number of individuals in the applicant pool is
often expressed as:
► Application ratio
► Recruitment ratio
► Selection ratio
► Employment ratio
Question No:
35 ( Marks: 1 ) - Please choose one
Which selection tool is
considered least by HR managers while hiring an individual?
► Candidate interviews
► Reference letters
► Application blanks
► Academic records
Question No:
36 ( Marks: 1 ) - Please choose one
Which of the following
department is responsible for the socialization of new employees?
► Human Resource Department
► Accounts Department
► Marketing Department
► Administration Department
Question No:
37 ( Marks: 1 ) - Please choose one
Organization, where
employees are provided with the opportunity to learn on continuous basis is
known as:
► Formal
► Informal
► Bureaucratic
► Learning
Question No:
38 ( Marks: 1 ) - Please choose one
Paperless organizations
are the organizations which are:
► Using computer terminal only
► Maintaining manual filling systems only
► Shifting from manual to
computerized databases
► None of the given options
Question No:
39 ( Marks: 1 ) - Please choose one
The analysis conducted by
an organization to investigate the composition of a community from where
organization recruits its workforce, facilitates:
► Legal compliance
► Equal employment opportunity
► Civil rights
► Affirmative action
Question No:
40 ( Marks: 1 ) - Please choose one
'Cognitive component' of
an attitude represents which of the following individual's activity?
► Thinking
► Feeling
► Doing
► Performing
Question No:
41 ( Marks: 10 )
Identify the commonly occurred
mistakes an interviewer can commit while doing employment interviews. Also
suggest the recommendations to overcome those interview mistakes.
Answer:-
Below are some of the common
mistakes interviewer commit while doing employment interviews with the
recommendations to avoid them:
1. Snap Judgments: This is where
an interviewer jumps to a conclusion in the first few minutes of the interview.
This can be a positive impression or a negative one about the applicant.
Recommendation:
· Use a structured interview is one way
of help avoid this
· Properly train the interviewers.
2. Candidate Order: when an
adequate candidate is followed by an extraordinary or poor applicant. In this
case the interviewer will be less satisfied or more than happy.
Recommendation:
This can be countered through interviewer
training, allowing time b/w interviews and structured interviews.
3. Influence of NON-VERBAL behavior: candidates who exhibit strong
non-verbal behavior such as eye contact and talkative are precieved as suitable
applicant.
Recommendation:
· Interviewer trainng
· Structured interviews
4. Poor knowledge of Job: when interviewers don’t have good
understanding of job requirements they don’t make good selections.
Recommendation:
All interviewers have to clearly understand
what is the requirement of job and for technical interviews, it is good to have
a technical resource in the interviewing panel.
MGT501-
Human Resource Management
Fall
2009 Mid Term
MGT501-
Human Resource Management (Session - 1)
Question No: 1 ( Marks: 1 ) -
Please choose one
Which of the following defines the levels of authority to
perform the assigned tasks?
► Labor union
► Competitor's threat
► Organizational structure
► Pressure group
Question No: 2 ( Marks: 1 ) -
Please choose one
The actions of people at work place are studied under which
of the following discipline?
► Psychology
► Organizational
behavior
► Sociology
► Anthropology
Question No: 3 ( Marks: 1 ) -
Please choose one
Job specification is a statement that represents:
► Required skills
► Specific qualification
► Personality traits
► All
of the given options
Question No: 4 ( Marks: 1 ) -
Please choose one
'Job specification' is said to be an outcome of which of the
given term?
► Job analysis
► Job title
► Job evaluation
► Job worth
Question No: 5 ( Marks: 1 ) -
Please choose one
Jobs are compensated on the basis of:
► Job analysis
► Job specification
► Job worth
► Job description
Question No: 6 ( Marks: 1 ) -
Please choose one
Which of the following is served as criteria for declaring a
particular job as worth-full?
► Physical motion
► Significance
of task
► Mental stress
► Long working hours
Question No: 7 ( Marks: 1 ) -
Please choose one
The thorough & detailed study regarding jobs within an
organization is termed as:
► Job
analysis
► Job description
► Job specification
► Job evaluation
Question No: 8 ( Marks: 1 ) -
Please choose one
The three most important job-related attitudes are:
► Job involvement, organizational
commitment and job enrichment
► Job satisfaction, job orientation and
organizational commitment
► Job
satisfaction, job involvement and organizational commitment
► Job satisfaction, job enlargement and
organizational behavior
Question No: 9 ( Marks: 1 ) -
Please choose one
Which of the following term describes the unique combination
of psychological traits that describes a person’s behaviors?
► Perception
► Personality
► Attitude
► Ability
Question No: 10 ( Marks: 1 ) -
Please choose one
Successful
managers are:
► Efficient
& effective
► Goal achievers
► Strict to employees
► Policy makers
Question No: 11 ( Marks: 1 ) -
Please choose one
Which of the following is an
online recruitment method engaged in by a single employer or group of employers
to attract a large number of applicants?
► Job
fairs
► Recent
grads
►
Internship programs
► Recruiting sites
Question No: 12 ( Marks: 1 ) -
Please choose one
Which of the given statement reflects the Relationship between
HRM & Management?
► Both are same
► Management is one aspect of HRM
► HRM is one aspect of Management
► No relationship exists
Question No: 13 ( Marks: 1 ) -
Please choose one
Which of the following HR function
is the basic element of recruitment?
► Attract the job
applicants for the particular post
► Select
the best one among all applicants
► Train
the people as per organizational requirements
► Fire
the non-performing employees
Question No: 14 ( Marks: 1 ) -
Please choose one
Entrepreneurs are said to perform the:
► Interpersonal role
► Informational role
► Supportive role
► Decisional role
Question No: 15 ( Marks: 1 ) -
Please choose one
The intellectual & mechanical process used by an
organization to transform inputs into outputs is termed as:
► Task
► People
► Structure
► Technology
Question No: 16 ( Marks: 1 ) -
Please choose one
Which of the following approach emphasizes the effect of
psychological & social factors on employees’ performance?
► Scientific approach
► Rational approach
► Human
relations approach
► Systematic approach
Question No: 17 ( Marks: 1 ) -
Please choose one
Under which of the following authority, an HR manager took
the decision to provide training to its employees regarding the operations of
newly installed machine?
► Staff
► Functional
► Line
► Implied
Question No: 18 ( Marks: 1 ) -
Please choose one
Which one of the following is NOT the advantage of Workforce
Diversity?
► Increased creativity and flexibility
► Decreased problem-solving skills
► Multiple perspectives
► Greater openness to new ideas
Question No: 19 ( Marks: 1 ) -
Please choose one
The best hiring occurs when the goals of which of the
following should consistent to each other?
► HR managers, Finance managers
► Head office, Branch
► Organization,
Individual
► Lower managers, Top managers
Question No: 20 ( Marks: 1 ) -
Please choose one
Which of the following method
includes the exchange of information between organizational member & the
applicant through a goal-oriented conversation?
►
Counseling simulations
►
Vocational interest test
► Role
playing
► Employment interview
Question No: 21 ( Marks: 1 ) -
Please choose one
The process by which people acquire skills & abilities
required to perform jobs at hand, is known as:
► Learning
► Training
► Development
► Need analysis
Question No: 22 ( Marks: 1 ) -
Please choose one
Which of the following department is responsible for
handling safety & health issues of employees?
► HR
department
► Procurement department
► Finance department
► Marketing department
Question No: 23 ( Marks: 1 ) -
Please choose one
Organizations started giving more focus on the quality of
work life (QWL) during:
► 1960-70
► 1970-80
► 1980-90
► 1990-2000
Question No: 24 ( Marks: 1 ) -
Please choose one
Which of the following is a forecasting technique that
involves experimenting a real-world situation through a mathematical model?
► Simulation
► Modeling
► Mock-up
► Replication
Question No: 25 ( Marks: 1 ) -
Please choose one
Which of the following information is NOT collected through
observation method while conducting job analysis?
► Who
is monitoring the task?
► What task has done?
► How task has done?
► How long a task has taken to complete?
Question No: 26 ( Marks: 1 ) -
Please choose one
Which of the following is a
process of attracting individuals on timely basis, in sufficient numbers and
with appropriate qualifications, to apply for jobs with an organization?
►
Selection
► Recruitment
► Staffing
►
Enrollment
Question No: 27 ( Marks: 1 ) -
Please choose one
Which of the following method is
used to inform employees about the company's job openings?
► Job
publishing
► Job
declaration
► Job posting
► Job
listing
Question No: 28 ( Marks: 1 ) -
Please choose one
Which of the following is a test
validation method that determines whether a test measures certain traits that
are important in performing a job or not?
► Concept
validity
►
Criterion validity
► Construct validity
► Content
validity
Question No: 29 ( Marks: 1 ) -
Please choose one
During which of the following
interview, an interviewer asks probing and open-ended questions?
► Structured
interview
► Unstructured interview
► Formal
interview
► Planned
interview
Question No: 30 ( Marks: 1 ) -
Please choose one
Which of the following source
can be used to ensure the authentication of the information provided by the job
applicant?
► Reference check
►
Criminal record
►
Application form
► Credit
history
Question No: 31 ( Marks: 1 ) -
Please choose one
All of the following areas are covered in an employee
orientation program, EXCEPT:
► Organizational history
► Employee benefits
► Organizational issues
► Organizational
politics
Question No: 32 ( Marks: 1 ) -
Please choose one
Which of the following department of an organization
performs the managerial function of matching organizational needs with the
skills & abilities of the employees?
► Finance department
► Marketing department
► Production department
► Human
Resource department
Question No: 33 ( Marks: 1 ) -
Please choose one
Which of the following term best represents the individuals
who have interests in an organization and are influenced by it?
► Workforce
► Stakeholders
► Customers
► Stockholders
Question No: 34 ( Marks: 1 ) -
Please choose one
Which of the following component of attitude represents a
person’s opinions, knowledge, and information?
► Affective component
► Cognitive
component
► Behavioral component
► Objective component
Question No: 35 ( Marks: 1 ) -
Please choose one
The mental process to interpret environment as per one's own
understanding is known as:
► Perception
► Personality
► Attitude
► Ability
Question No: 36 ( Marks: 1 ) -
Please choose one
Which of the following act represents a situation in which
employment decisions are NOT affected by illegal discrimination?
► Fair
employment
► Legal compliance
► Litigation process
► Affirmative action
Question No: 37 ( Marks: 1 ) -
Please choose one
If in a country women advocates are not encouraged to be
appointed as high court judges; which of the following constraint applies in
this situation?
► Grievance practices
► Equal
employment opportunity
► Glass ceiling effect
► Reverse discrimination
Question No: 38 ( Marks: 1 ) -
Please choose one
Read carefully the following section of job
advertisement.
ü “Management, both technical &
administrative affairs.
ü Promotion of marine R&D
activities for the purpose of protection/preservation of marine environment.
ü Exploration & management of
marine research & development within the marine zone of Pakistan."
This section of job advertisement represents which of the
following term?
► Job
analysis
► Job
description
► Job
specification
► Job
summary
Question No: 39 ( Marks: 1 ) -
Please choose one
'Job description' provides which of the following
information?
► Defined job activities & responsibilities
► Set of KSA required to perform a job
► Level of experience mandatory for a particular job
► Individual’s general attitude that affects the job performance
Question No: 40 ( Marks: 1 ) -
Please choose one
Which of the following statement represents
"effectiveness"?
► Achieve most output in less time
► Achieve mass production
► Achieve most output with least input
► Achieve organizational goals
Question No: 41 ( Marks: 10 )
There are several sources that can identify the training
needs. List & explain any five of such sources.
Answer:
·
Context Analysis. An analysis of the business needs or other reasons the training
is desired. The important questions being answered by this analysis are who
decided that training should be conducted, why a training program is seen as
the recommended solution to a business problem, what the history of the organization
has been with regard to employee training and other management interventions.
·
User Analysis. Analysis dealing with potential participants and instructors
involved in the process. The important questions being answered by this
analysis are who will receive the training and their level of existing
knowledge on the subject, what is their learning style, and who will conduct
the training.
·
Work analysis. Analysis of the tasks being performed. This is an analysis of
the job and the requirements for performing the work. Also known as a task
analysis or job analysis, this analysis seeks to specify the main duties and
skill level required. This helps ensure that the training which is developed
will include relevant links to the content of the job.
·
Content Analysis. Analysis of documents, laws, procedures used on the job. This
analysis answers questions about what knowledge or information is used on this
job. This information comes from manuals, documents, or regulations. It is
important that the content of the training does not conflict or contradict job
requirements. An experienced worker can assist (as a subject matter expert) in
determining the appropriate content.
·
Training Suitability Analysis. Analysis of whether training
is the desired solution. Training is one of several solutions to employment
problems. However, it may not always be the best solution. It is important to
determine if training will be effective in its usage.
·
Cost-Benefit Analysis. Analysis of the return on
investment (ROI) of training. Effective training results in a return of value
to the organization that is greater than the initial investment to produce or
administer the training.
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